Archive for December, 2009

Tuesday, December 29th, 2009
Collective Intelligence Brings Wisdom to Healthcare

Ingenix, a Consensus Point partner, recognizes how important the power of collective intelligence can be in healthcare. With the Ingenix Prediction Market, Ingenix is helping employers optimize how healthcare dollars get spent. The end result is more profitable companies with healthier, happier employees.

Ingenix also offers a variety of solutions directly to physicians. We wouldn’t be surprised to see collective intelligence solutions from Consensus Point helping Ingenix empower doctors as well as employers.

Last week, Jonathan Bush, CEO of Athenahealth, a physician billing and practice management firm, was interviewed in the Wall Street Journal. In a wide-ranging interview covering various dimensions of healthcare policy and the ramifications from technology and innovation, this stood out to us:

Mr. Bush thinks the main benefit is the “collective intelligence” that he is starting to weave together from the 87% of American physicians who practice solo or in groups of five doctors or fewer.

Time and again the wisdom of crowds has proven valuable and most times more accurate than a single SME. Applying prediction markets in healthcare can yield benefits for policy and delivery of services.

For more on the Ingenix Prediction Market and Ingenix solutions, go to www.ingenix.com/informationis.

Friday, December 18th, 2009
Prediction markets named “technology to watch” in 2010

The Obama administration raised the innovation bar by incorporating social media into its campaign and day-to-day operations. Tales from the Technoverse’s blog post on “Technologies to Watch in 2010,” confirms that prediction markets are being successfully incorporated into government entities and will continue to be on the rise in 2010.  The Consensus Point government clients have been successful in projecting results and reducing uncertainty with prediction markets.

Excerpt from Tales from the Technoverse, “Technologies to Watch in 2010″

[Government 2.0] will also lead to greater use of 2.0 technologies to implement various versions of crowd sourcing. Where Intellipedia and Aspace are big news, internal wiki’s will become more second-nature. Pilots associated with prediction markets, using groups to predict things like project results or other public facing data, are starting to be piloted by early adopters.

Thursday, December 10th, 2009
McAfee’s “Teaching Moment” demonstrates prediction market accuracy and versatility

Andrew McAfee shares a “teaching moment” demonstrating the real-life application of prediction markets.  McAfee’s example shows that, even in its simplest form, prediction markets are very accurate and have a wide range of uses. 

Prediction Markets: A Teaching Moment 
cross posted from the Harvard Business blog by Andrew McAfee
2:14 PM Tuesday December 1, 2009 

A couple weeks back I taught sessions on Enterprise 2.0 to executives from a very large corporation. I emphasized that one of the benefits of E2.0 is the ability to harness collective intelligence, or the wisdom of crowds . To make this phenomenon concrete I showed a couple examples of prediction markets.

They may seem like strange beasts but prediction markets are simply stock markets; they contain securities that are bought and sold by traders. As with the NYSE, traders build up portfolios of securities and try to maximize the value of their portfolios by buying and selling at the right time. The value of any particular security in the market varies according to the laws of supply and demand, and also as new information becomes available. And the price of a security reveals information. On the NYSE, for example, the price of a stock reflects the consensus estimate across all traders of the value of the company.

In a political prediction market like the Iowa Electronic Markets, securities are designed so that their price reveals other information about the future: the percentage of the popular vote that Obama and McCain were going to win in the 2008 US presidential election, the simple probability that each candidate was going to win the presidency, or the number of electoral votes that each was going to get. Other prediction markets have been set up on the Internet to predict the outcome of sporting events or the box office revenues of a movie that has yet to open.

As I wrote here , plenty of evidence exists to suggest that these markets work: in many cases they yield more accurate predictions than other forecasting methods. And as I wrote here, companies have started to use this technology and they’ve generated some impressive results.

On the second-to-last day of their program, the executives in this particular class decided to test the idea of collective intelligence. I got the following email shortly afterward:

I am one of the members of the… team that you lectured to last week about Enterprise 2.0.  One message that really stuck with the team was your discussion of predictive markets. We found a creative, although somewhat rudimentary, way to use this concept in practice. Let me set the stage.

It is about 10PM on Thursday night, and there are 10 of us out enjoying a few cocktails. One of our colleagues was enjoying a few more cocktails than the rest of us.  That is when we decided to create a predictive market on when he would arrive to class on Friday morning. We split the morning up into 15 minute increments, and allowed people to buy stock in each time slot for $1. All-in-all, 27 shares were purchased, with 8:15-8:30 being the most highly purchased time slot as you can see from the attached pitch [a slide showing $6 in shares purchased for the 8:15 - 8:30 slot. The next most popular were 7:45 - 8:00 and 8:00 - 8:15, each with $5. No other slot had more than $3].

As luck would have it, we were in our learning circles from 8-8:30 and we were going over what we had learned during the previous day. The person who organized the market was explaining to the class how we applied our learnings from you, and as if they were on cue, the individual arrived in the class just as the market had predicted. Once the cheers of the six people who had invested in the right time quieted down, all you heard in the classroom was one person say….”I am never making a decision on my own again.” It was priceless.

My correspondent graciously gave me permission to share the anecdote, which illustrates a few things. First, it’s another example of crowd wisdom in action. Even though they only set up a simple poll (albeit one that included both financial risk and gain) rather than a full-fledged market, the consensus answer was the correct one. Second, it shines a light on the power of incentives; both money and bragging rights accrued to the winners. Third, it shows how easy it is to set up convincing demonstrations of collective intelligence. Prediction markets and similar technologies are getting easier and easier to deploy, so why not give them a try?

Monday, December 7th, 2009
Prediction markets could impact the creation of government policy

Nick Bostrom, Director of The Future of Humanity Institute at Oxford University, considers the impact that prediction markets could have on the creation of government policy in the UK. 

Rebooting Britain: Make policy using prediction markets

By Nick Bostrom | 01 December 2009

This article was published in the January issue of Wired UK magazine.

How do we know what to think about the future? Politicians make confident predictions. If we elect them, unemployment will allegedly go down, the economy will grow, crime will be reduced, and terrorist attacks will be prevented. If we elect their opponents, the opposite will happen. These opponents, of course, disagree. Whom should we trust?

We could listen to the media pundits, but pundits are usually given a platform because they are articulate and entertaining, not because they have a track record of being right. We could listen to academic experts, but both sides of a political dispute can usually point to some experts who support their view. Or we could try to form our own opinions; but we may not know very much about the issue at hand, and at any rate, it is unclear why we should believe that our opinions would be any more reliable than the opinions of all those millions of people who have considered the issue and embraced the opposite view.

One way of generating predictions is betting markets. If people are allowed to buy and sell bets that some hypothesis is true, then the fluctuating price of those bets can be interpreted as a probability estimate of that hypothesis. The hypothesis could be that some particular horse will win a race, or it could be that weapons of mass destruction will be found if our forces invade some particular country. The principle is the same in both cases but, as pointed out by the economist Robin Hanson, the information that could be revealed is much more valuable in the second case.

In every known head-to-head field comparison between speculative markets and other forward-looking institutions, the speculative markets have been at least as accurate. More often than not, they prevail. Orange-juice futures improve on National Weather Service forecasts, horse race markets beat horse race experts, Oscar markets beat columnists’ tips, gas demand markets beat gas demand experts, stock markets beat the official NASA panel at identifying the company responsible for the Challenger accident, election markets beat national opinion polls, and corporate sales markets beat official corporate forecasts.

Prediction markets can aggregate many small pieces of information held by large numbers of people from diverse backgrounds. Prediction markets seem to work well because they reward accuracy (rather than the ability to tell a convincing story) and punish error (rather than the voicing of politically inconvenient opinions).

No system for making predictions is going to be perfect, but so far the empirical evidence seems to quite strongly favour prediction markets compared to alternative ways of generating forecasts. Therefore, the traditional ways of forecasting uncertain political futures – pundits, academic experts, debates between leading politicians, and personal gut feelings – should be supplemented by the creation of prediction markets wherever possible. When the issue at hand is sufficiently important, such markets should be subsidised by the state as a relatively inexpensive form of intelligence gathering.

Horse-betting is selfish, but betting on policy-relevant outcomes would be public service. Pundits should be expected to put their money where their mouths are, and everybody who can afford to lose £10 or £20 should be encouraged to participate. Journalists should be asked to include information about prediction market estimates in their coverage of controversial topics. Schoolchildren should be taught applied probability theory in the classroom and given the opportunity to practice their skills in real-world settings.

This way, I think, Britain would make shrewder policy decisions. Moreover, its population would learn to think about uncertainty in a sophisticated and mature manner. In our complex modern world, that would be a winner.

Nick Bostrom is director of the Future of Humanity Institute at Oxford University.

Friday, December 4th, 2009
The Consensus Point solution aligns with guide to effective innovation

The Consensus Point solution has proven to be an effective tool for innovation management.  Read below about an effective innovation process and how the Consensus Point idea and prediction markets have improved the innovation process for corporations.

James Gardner, Chief Technology Officer at the Department for Work and Pensions in the UK and author of the blog, Banker Vision, explains the key components of corporate innovation.  Gardner’s “tools of innovation” also are aligned with the fundamental building blocks of prediction and idea markets. 

The Tools of Innovation – excerpts from James Gardner’s BankerVision 
Our commentary in italics

A.M Mills, the author of Hell Bent on Success asks me to explain what I mean by the “tools of innovation”. It is possible to summarise, I think, because everything you need to know about doing innovation happens in four stages.

1. Futurecasting
The first is futurecasting. This is the process of working out what is likely to happen in the future so you can guide subsequent iterations of your innovation process. In the book, for example, I explain a specific futurecasting process based loosely on a scenario planning methodology, but anything that gets structured consideration of the future on the table is a good thing. Why is this important? Well, firstly, you can never ask a senior person for support on something new, especially if that new thing impacts current business or revenue, without rehearsal. They need time to think over consequences, and making them think about the future helps them do that. The second reason is that random innovation without a guide won’t always result in new things that solve the strategic problems of the firm. Out of the box thinking is all very well, but if you are not only out of the box, but out of the ballpark, it is usually not helpful.  

For example, GE has run imagination markets successfully for several years, providing a vehicle for leaders to think about the future in the context of other options. GE imagination markets resulted in higher quality ideas than traditional methods.

  • 60% of ideas rated as high quality
  • Gathered valuable ideas and engaged employees in a fun way

2. Ideation
Ideation is the process of collecting ideas and deciding how good they are relative to all the other ideas that you might have. The thing is, if you’re running a programme, you’ll likely have far more ideas than resources to execute them. So you have to have a way of deciding what you’re going to work on. Of course, if you’re still thinking that the answer to your innovation challenge is getting the good ideas, then you have some work to do. Ideas are everywhere, and usually all you need to do is find a good way of collecting them. Anyway, you’ll have more ideas than you know what to do with, so one of the main tools of innovation is a decent way to prioritise. Usually, people create various scoring systems to do this, but crowd based methods, such as voting and prediction markets work just as well. 

For example, Motorola launched an idea market in 2007, powered by Consensus Point, for  employees to prioritize thousands of ideas on a quarterly basis. Motorola realized the following benefits, in addition to effectively prioritizing ideas: 

  • Increased number of new ideas that are pursued from 11% to 22%
  • Decreased number of duplicate ideas by 50%

3. Innovate
The third stage is what I call the “innovate” stage, which is really all about the tools and processes you use to work out – in detail – the stuff that has to happen before an idea is actually fundable.  Anyway, to get to the crux of the matter here, you need to answer three questions. “Can we do this?”, which is technically, operationally, and environmentally, is the idea actually possible. “Should we do this?”, which is primarily economic, i.e. can we afford it, and if we can, will anyone want it?. And, finally, “When?”, which is mainly about the response of competitors or internal players. Answering all that means you have a case which is a candidate for funding and delivery. As you’d expect, there are lots of things you do for each of those questions to get to decent answers for as little investment as possible. 

For example, GE employees participating in the company’s “Imagination Market” trade or buy “ideas” based on how closely they believe an idea is aligned to the business objectives, how an idea compares to other alternatives, and if the idea is operationally feasible. Most often, the ideas represent new technology or new product ideas.

4. Execution
Once you have money, the final stage is execution, which is all about building the thing and getting it out in the market. Key tools here include all the things you need to do to win over users, prove you know what you’re doing from an operational perspective (remember, it’s innovation, so its new, so no one will have made it work before), and a ton of other things. But I think the most important thing is you don’t even get to the Execute stage until you’ve done a substantial amount of groundwork first.

Gardner’s “tools of innovation” are a useful guide to effective innovation management, and idea/innovation markets enable several steps in his recommended process.

 
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